Configuring Domain Names

Configure a custom domain so your boarding form URLs display your brand instead of a generic Preczn URL. This increases credibility and improves form completion rates.

Example branded URL:

https://boarding.yourdomain.com/form_abc123/AcmeCorp

While the URL displays your domain, all data is served and processed by Preczn servers.

Setup Steps

1. Create a Subdomain

Create a subdomain dedicated to boarding forms. The subdomain name is flexible—common choices include:

• boarding.yourdomain.com
• onboarding.yourdomain.com
• apply.yourdomain.com

2. Create a CNAME Record

In your DNS provider, create a CNAME record pointing your subdomain to Preczn:

3. Configure CAA Records (If Required)

Some DNS providers require Certificate Authority Authorization (CAA) records. Preczn uses AWS to issue SSL certificates for your domain.

If your DNS provider requires CAA records, add entries for these Certificate Authorities:

• amazon.com
• amazontrust.com
• awstrust.com
• amazonaws.com

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Check Your DNS Provider

Not all DNS providers require CAA records. If you're unsure, proceed without them first—the SSL certificate request will indicate if CAA configuration is needed.

4. Notify Preczn

Once your CNAME record is live, contact Preczn to initiate SSL certificate generation.

Preczn will trigger a certificate approval request. Approval emails are sent to standard domain administrator addresses:

• [email protected]
• [email protected]
• [email protected]
• [email protected]
• [email protected]

5. Approve the SSL Certificate

Approve the certificate generation request from one of the emails listed above. Once approved, your branded domain is ready to use.

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Email Access Required

Ensure you have access to at least one of the administrator email addresses before starting this process. The SSL certificate cannot be issued without email approval.

Multiple Brands

If your platform operates multiple brands, repeat this process for each brand that requires its own boarding form domain. Each brand needs:

• Its own subdomain and CNAME record
• Separate SSL certificate approval
• A corresponding form template configured with that domain

What's Next

After your domain is configured:

1. Create a form template using your new domain
2. Generate form links to send to merchants

Related Pages

• Boarding Forms - Overview and when to use boarding forms
• Creating Forms - Generate form links for merchants
• Boarding Form Templates - Configure templates with your domain
• Boarding Forms API Reference - API endpoints for forms and templates